Browsing by Author Obermeier, Ilona
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Preview | Issue Date | Title | Author(s) | Type |
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27-Jan-2010 | Mystery shoppers test the reference service in a public library. Reasons, methods and results | Simon, Ingeborg; Bertele, Maria; Müller, Solveig; Obermeier, Ilona; Zelch, Ute | Conference lecture |